![App Icon.png]](https://hola.homyhub.com/hs-fs/hubfs/App%20Icon.png?height=40&name=App%20Icon.png){kind=small}
App
General
- Can the door activity log time change on my phone?
- What is a Virtual Remote?
- Does the app work with iOS Siri Shortcuts?
- Can the same user use the App on more than one mobile device or tablet simultaneously?
- How many garage doors can I control with the HOMYHUB App?
- Does the HOMYHUB GARAGE, when controlling two doors, operate or open both simultaneously or each independently?
- Is the App available inseveral languages?
- How are Virtual Remotes sent?
- How can I open it if my phone runs out of battery?
- The app screen won't let me press the “Create Account” button or any other button. What should I do?
- How can I activate the Proximity Opening, Voice Opening, and other features?
- What sets HOMYHUB apart from other brands?
- Can I set the inner proximity ring to less than 70m?
- What should I do to unsubscribe from the App?
- How does proximity opening work?
- How can I see the card associated with my Virtual Remote subscription?
- Can I open my garage door from anywhere in the world with HOMYHUB?
- How to Solve the "The Door Could Not Be Opened" Error
- I want the proximity-based opening suggestion notification to appear on my phone's lock screen. What should I do?
- Is proximity opening mandatory for all doors?
- How can I get an invoice for my Virtual Remote?
- I have a foreign number and I don't receive the SMS to validate my account in the App.
- What types of roles and permissions can I assign when granting Virtual Remotes?
- I have changed my phone company and/or router. How do I reconfigure my devices?
- Only the Suggestion type of Proximity Open works for me. What should I do to make the Automatic type work?
- How can I transfer/assign administration of my devices?
- How much do Extra Virtual Remotes cost?
- I want to give access to several of my garage doors on HOMYHUB. Do I need to send a Virtual Remote to each door?
- I'm not receiving verification codes. What should I do?
- If the door is open when I get home, Proximity closes it. What can I do?
- When I try to use Siri it doesn't work, it says I don't have a garage in the Home App.
- How can I change the payment method for my Virtual Controller subscription?
- The door has been opened by Proximity when I was walking home, what can I do?
- The App shows me the following message: “Connected to the WiFi network, Some options are limited.” Why is this?
- Why might Proximity fail on Android?
- How can I cancel my remote control subscription?
- I'd like someone to have a temporary permit, but only during the week and during office hours. How can I do that?
- Proximity does not open the door to exit the garage
For your home
- My HOMYHUB GARAGE battery is low. What do I do?
- How can I view, manage, and edit the status and settings of my HOMYHUB devices?
- Do recurring or temporary accesses also consume a Virtual Remote?
- Why can't I see old door openings or closings?
- In addition to the automatic proximity opening function, does the door also close automatically when you park?
- How many cameras can be linked to our system?
- My HOMYHUB CONNECT appears Offline. What should I do?
- How can I remove my home/devices from the App?
- How do I change the role of a Virtual Controller?
- I have sent only one Virtual Remote, but I have two less in my account
- I set up my address incorrectly. How can I change it?
- I'm getting a "low battery alert," but my GARAGE is hardwired. What could be wrong?
- My HOMYHUB GARAGE appears offline. What should I do?
- I'm an admin user at a door. I sent a virtual remote to someone, and the app shows that they have more than one virtual remote. What happened?
- Can I increase the size of my garage cards?
- How can I change the photo on my door?
- How can I change the name of my doors?
- How can I filter my door activity?