Compatibility and installation

Home Garage

• How can I do my installation if the door is far from home?
• I want to extend the cables that HOMYHUB comes with for the doors or sensors. what should I do?
• I want to install HOMYHUB using a 3G or 4G data SIM or MultiSIM. What should I do?
• How do I add a sensor to my second garage door?
• I have installed the HOMYHUB GARAGE by copying the remote control, but the door does not open when I activate it with the app. What should I do?
• What should I do to install the sensors and know if the door is open or closed?
• How do you wire two gates that are far apart?
• Can I install the HOMYHUB Starter Kit if I don't have the internet in my garage?
• How many garage or parking doors can I control with a Starter Kit?
• Can the Starter Kit be installed outdoors?
• What do the HOMYHUB CONNECT LED lights mean?
• How do I know if the remote is a fixed code remote?
• In wired installation, where should I connect the HOMYHUB GARAGE?
• Is HOMYHUB compatible with all garage doors or motors?
• Where can I find the installation manual for HOMYHUB?
• Can I install the HOMYHUB Starter Kit myself or do I need an installer?
• After a power or internet outage, my HOMYHUB CONNECT doesn’t reconnect automatically. What Should I Do?
• How do I know if my remote is compatible with wireless installation?
• While I'm installing, How can I know if my remote is compatible?
• If I have more than 2 doors, can I connect an additional HOMYHUB GARAGE to my Starter Kit?
• The sensor does not work or does not indicate the opening and closing of the door.
• My wired sensor has stopped working, what do I do?
• Can I connect the HOMYHUB GARAGE to the pedestrian access port on my motor?
• I get the message “We couldn’t create your home.” What should I do?
• What are the technical specifications of the HOMYHUB GARAGE wired connection?
• Does the Wi-Fi signal have to reach the garage door opener?
• Can the HOMYHUB GARAGE be powered by rechargeable batteries?
• Why do the batteries in my HOMYHUB devices run out quickly?
• Do the devices receive firmware updates?
• Can the HOMYHUB GARAGE be powered directly from the automation control panel?
• I need a replacement cable to connect the HOMYHUB GARAGE to a door automation system. What should I do?
• Is the door sensor contact open or closed?
• What type of addressing (dynamic or static) are preconfigured for our devices?
• Does it affect the warranty on the garage door opener?

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